Risk Operations and Safety Director

Escondido, CA

Full Time

Afinida Risk Management

Manager/Supervisor

Position Overview:

The Risk Operations and Safety Director oversees the organizations comprehensive insurance and risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.

This role maintains responsibility for ensuring compliance to all regulatory safety standards at all Trucept client locations in the US, enhancing and overseeing health and safety protocols for the Company, using technology and appropriate investments to keep our team safe in carrying out their roles. The Risk Operations and Safety Director should be able to identify opportunities to minimize workplace health and safety hazards quickly and efficiently, and work in a collaborative fashion to mitigate risks within the organization. This role manages the closing of workers’ compensation claims and oversees the field risk safety team.

Supervisory Responsibilities:

Manages the daily workflow of the risk management and safety departments;
Oversees claims administration, loss prevention and billing staff;
Oversees the daily activities and deliverables of the risk team and field safety teams;
Works with upper management to grow the operations and efficacy of the risk management department;
Oversees all claim activity and manages relationships with carriers and other departments;
Updates upper management on weekly client status, identified trends, financial status, risk analysis and loss prevention activities;
Recruits and hires risk management staff and conducts performance evaluations;
Coordinates training programs for new staff and identifies training needs for current staff;

Duties/Responsibilities:

Develops and implements workplace safety policies, procedures and training materials for clients in accordance with OSHA and CCOHS standards;
Provides staff and clients with safety-related information such as training sessions, emergency protocols, and proper use of safety equipment;
Identifies safety or security risks that the client company or organization may face;
Makes risk-avoiding adjustments to current methods of operation to minimize their future risks;
Prepares risk-management budgets and reports;
Provide training and certification for organization staff
Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends;
Establishes policies and procedures to identify and address risks in the organizations services and departments;
Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements;
Recommends and implements risk management solutions such as insurance, safety and security policies, business continuity plans, or recovery measures;
Reviews and analyzes metrics and data such as cash flow, inventory, breakage, and employee activity that could uncover fraudulent behavior;
Oversees the claims management team, coordinating with carrier TPA’s and adjusters, focusing on reduction of claims reserves and accelerating claims closures;
Manages the full cycle of workers compensation claims;
Reviews claims history of workers' compensation clients;
Discusses with underwriter the client's physical plant and type of operation;
Assists client in investigation of workplace accidents as requested;
Provides literature that addresses frequent causes of workplace accidents;
Continues to review claims and may recommend further changes as needed;
Performs other duties as assigned;

Metric for Success:

Ensures a five (5) percent reduction, at minimum, of total collateral per month;
Ensures at least five (5) safety and risk site visits, per staff member, per month;
Updates upper management and Human Resources on client status, identified trends, etc weekly;
Produces weekly report of claims reserve account;
Provides reports of claims activity to management weekly, with use of technologies to perform analytics;

Required Skills/Abilities:

Demonstrates thorough understanding of policies and best practices of risk management;
Demonstrates thorough understanding of worker’s compensation procedures, laws and claim processing;
Demonstrates in-depth Safety related knowledge and skill;
Attends pertinent and productive safety seminars and/or safety courses that expand on current knowledge;
Keeps abreast of all 1910 and 1926 regulations and standards;
Demonstrates, anticipates, and solves practical problems and resolve issues;
Possesses the knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic;
Maintains attention to detail, good proofreading skills, excellent reliability, initiative and stress tolerance;
Establishes and maintains professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels;
Follows instructions in verbal and written format;
Demonstrates good judgment and foresight, moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people;
Learns, understands and applies new technologies;
Performs with a professional appearance and excellent customer service skills;
Conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities;
Maintains willingness to travel when necessary;
Has and maintains a clean driving record;
Exhibits attention to detail, good proofreading skills, excellent reliability, initiative and stress tolerance;
Strong supervisory and leadership skills;
Able to report to San Diego office, physically, at least several times per month.

Education and Experience:

Bachelor’s Degree in Business, Risk Management or related field;
7-10 years’ experience in risk management or corporate workers compensation loss prevention field;
CAL/OSHA 30 required;
OSHA Certified Occupational Safety Specialist (COSS) preferred;
OSHA Master Certification – Risk Management preferred.

Physical Demands and Work Environment:

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard;
Specific vision abilities required by this job include close vision requirements due to computer work, and vision requirements for construction site safety;
Light to moderate lifting may be required;
Ability to navigate site locations and complete inspections in construction areas safety required;
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate;
Moderate noise (i.e., business office with computers, phone, and printers, light traffic);
Ability to work in a confined area;
Ability to sit at a computer terminal for an extended period.

Salary Range:

$141,000 - $182,000 a year

Disclaimer:

This Job Description is only a summary of the typical functions of the position or role, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additionally, responsibilities, tasks, and duties of the employee in this role might differ from those outlined in the Job Description and other duties may be assigned on a permanent or temporary basis based on business needs.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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